Online Mall Terms and Conditions

Enacted on 2020.12.18


Article 1 (Purpose)

Standard Terms and Conditions No. 10023

These terms and conditions are Internet-related services (hereinafter referred to as "services") provided by NAMANE Mall (hereinafter referred to as "Mall") operated by I-Aurora Co., Ltd. It is intended to define the rights, duties and responsibilities of the cyber mall and users in using).
※ Even for electronic transactions using a PC communications must comply with the terms of this one is not contrary to its nature.

 

Article 2 (Definition)

① “Mall” means that I-Aurora Corporation provides goods or services to users For this purpose, it refers to a virtual business place that is set up so that goods or services can be traded using information and communication facilities such as computers, and is also used as a business operator operating a cyber mall.

② "User" refers to a non-member who accesses the "mall" and receives the services provided by the "mall" in accordance with these terms and conditions.

 

Article 3 (Specification, explanation and revision of the terms and conditions)

① "Mall" refers to the contents of these terms and conditions, the name of the representative, the address of the business office (including the address of the place where consumer complaints can be handled), phone number, and The copy transfer number, e-mail address, business registration number, mail-order business report number, and personal information protection manager are posted on the initial service screen (front) of the "Mall" so that users can easily know. However, the contents of the terms and conditions can be viewed by the user through the connection screen.

② "Mall" provides a separate connection screen or pop-up screen so that users can understand important contents such as withdrawal of subscription, delivery responsibility, and refund conditions among the contents stipulated in the terms and conditions before the user agrees to the terms and conditions. You should seek confirmation.

③ "Mall" does not violate related laws such as the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, the Basic Act on Electronic Transactions, the Electronic Signature Act, the Act on Promotion of Information and Communication Network Utilization, the Act on Door-to-Door Sales, and the Consumer Protection Act. These terms and conditions may be amended to the extent that they do not.

④ When the "Mall" revises the terms and conditions, the date of application and the reason for the amendment shall be specified and announced on the initial screen of the mall along with the current terms and conditions from 7 days before the application date to the day before the application date. However, if the terms and conditions are changed against the user, it will be notified with a grace period of at least 30 days in advance. In this case, the "Mall" clearly compares the contents before and after the amendment to make it easier for users to understand.

⑤ If the "Mall" revises the terms and conditions, the revised terms and conditions are only for contracts concluded after the effective date. For contracts that have been applied and concluded before that date, the terms and conditions before the amendment will remain in effect, but the intention of the user who has already signed the contract to be subject to the revised terms and conditions within the notice period of the revised terms and conditions under paragraph 3. In the case of sending to the "mall" and obtaining the consent of the "mall", the revised terms and conditions apply.

⑥ For matters not specified in these terms and conditions and the interpretation of these terms and conditions, the law on consumer protection in e-commerce, regulations of the terms and conditions In accordance with the Act on Etc., Consumer Protection Guidelines in e-commerce, etc. set by the Fair Trade Commission, as well as related laws or commercial practices.

 

Article 4 (Provision and Change of Services)

① "Mall" performs the following tasks:

1. Goods Or, providing information on services and signing a purchase contract

2. Delivery of goods or services for which the purchase contract was concluded

3. Other tasks determined by the "Mall"

② "Mall" refers to the case of a product or service out of stock or technical specifications change In this case, the contents of the goods or services to be provided can be changed according to the contract to be concluded in the future, in which case the contents of the changed goods or services and the date of delivery shall be specified, and the contents of the current goods or services will be immediately notified to the place where they are posted. In the event that the contents of the service contracted with the user to be provided by the "mall" are changed for reasons such as out of stock or change in technical specifications, the reason will be immediately notified to the address where the user can be notified.

④ In the case of the preceding paragraph. "Mall" compensates the user for damages caused by this. However, this is not the case if the "Mall" proves that there is no intention or negligence.

 

Article 5 (Termination of service)

① "Mall" refers to computers, etc. The provision of services may be temporarily suspended in the event of maintenance, inspection, replacement or breakdown of information and communication facilities, or disruption of communication.

② The "Mall" is temporarily suspended for the reasons specified in Paragraph 1 above. Compensation for damages suffered by users or third parties However, this is not the case if the "mall" proves that there is no intention or negligence.

③ In the event that the service cannot be provided due to conversion of business items, abandonment of business, integration between companies, etc., the "Mall" notifies the user in the manner specified in Article 8, and the consumer according to the conditions originally suggested by the "Mall" Reward. However, if the "mall" does not notify the compensation standards, etc., the users' mileage or reserves, etc., are paid in kind or cash equivalent to the currency value used in the "mall".

 

Article 6 (purchase application)

Users of "Mall" apply for purchase by the following or similar method on the "Mall", and "Mall" must provide each of the following information in an easy-to-understand manner when users apply for purchase.

1. Search and selection of goods, etc.

2. Input of name, address, phone number, e-mail address (or mobile phone number), etc.

3. Contents of terms and conditions, services for which the right to withdraw subscription is restricted, related to the burden of expenses such as delivery and installation fees Confirmation of the contents

4. Agree to these terms and conditions, and confirm or reject the matters in subparagraph 3 above (eg, mouse click)

5. Request for purchase of goods and confirmation or consent to confirmation of "Mall" 6. Choosing a Payment Method

 

Article 7 (Conclusion of a Contract)

① "Mall" may not accept the purchase request as described in Article 9 if it falls under any of the following items. However, in the case of signing a contract with a minor, it must be notified that the minor or legal representative may cancel the contract if the consent of the legal representative is not obtained. 1. In case there is false information, omission, or mistake in the application content 2. In case a minor purchases goods and services prohibited by the Youth Protection Act, such as cigarettes and alcohol, 3. Acceptance of other purchase applications is significantly impeded by the technology of "mall" If it is determined that

② the agreement of the "mall" reaches the user in the form of acknowledgment notification in Article 12 (1), the contract is deemed to have been established. ③ The indication of acceptance of the "Mall" must include information on confirmation of the user's purchase application, availability of sale, correction of the purchase application, etc.

 

Article 8 (Payment Method)

The payment method for goods or services purchased at the "Mall" can be made by any of the following methods. However, the "Mall" cannot be collected by adding any nominal fee to the price of goods, etc. for the user's payment method.

1. Various account transfers such as phone banking, internet banking, e-mail banking, etc.

2. Payment by various cards such as prepaid cards, debit cards, credit cards, etc.

3. Online deposit without bankbook

4. Payment by electronic money

5. Payment by mobile phone

6. Payment at the time of receipt

7. Payment by points paid by "mall" such as mileage

8. Payment by gift certificate contracted with "mall" or recognized by "mall"

9. Other electronic payment methods

 

Article 9 (receipt confirmation notice, change and cancellation of purchase application)

① "Mall" will notify the user of receipt confirmation when there is a purchase request from the user.

② The user who received the confirmation notice is inconsistent with the expression of intention. If there is a request for change or cancellation of the purchase application immediately after receiving the acknowledgment notice, the "Mall" must be processed according to the request without delay if there is a request from the user before delivery. In such cases, it shall comply with the provisions on withdrawal of subscription in Article 12.

 

Article 10 (Supply of goods, etc.)

① "Mall" shall be from the date the user makes the subscription unless there is a separate agreement regarding the timing of supplying the user and the goods, etc. We take other necessary measures such as order production, packaging, etc. so that the goods can be delivered within 7 days. However, if the "mall" has already received all or part of the payment for the goods, the date on which all or part of the payment was received Measures will be taken within 2 business days from the start, at this time, the "Mall" takes appropriate measures so that the user can check the supply procedure and progress of the goods.

② "Mall" refers to the delivery method and method for the goods purchased by the user. The person responsible for the delivery cost, the delivery period for each method, etc. If the "mall" exceeds the contracted delivery period, the user shall compensate for the damages caused by it, but if the "mall" proves that there is no intention or negligence,

 

Article 11 (Refund)

"Mall" means that if the goods requested by the user for purchase cannot be delivered or provided due to reasons such as out of stock, the reason is notified to the user without delay, and the price of the goods, etc. If received, refund or take necessary measures for the refund within 2 business days from the date of receipt of the payment.

 

Article 12 (withdrawal of subscription, etc.)

① Users who have signed a contract for the purchase of goods with the "Mall" must confirm receipt Subscription within 7 days from the date of notification Can be withdrawn.

② When the goods are delivered, the user cannot return or exchange the goods in the following cases.

1. In the event that goods are lost or damaged due to reasons the user is responsible for (however, if the packaging is damaged to confirm the contents of the goods, the subscription may be withdrawn)

2. If the value of the product, etc. has significantly decreased

3. If the value of the product, etc. has decreased significantly over time

4. If it is possible to reproduce the product with the same performance, the packaging of the original product has been damaged③ In the case of Paragraph 2, Items 2 to 4, if the "Mall" does not specify in advance that the withdrawal of subscription, etc. is restricted, in a place where consumers can easily know, or if the user has not taken measures such as providing trial products, etc. This is not limited. ④ In spite of the provisions of Paragraphs 1 and 2, if the content of the goods is different from the contents of the display or advertisement or the contents of the contract are performed differently, within 3 months from the date of supply of the goods, the user knows the fact. Or, you can withdraw your subscription within 30 days from the date you knew it.

 

Article 13 (Effect of withdrawal of subscription, etc.)

① "Mall" is 3 business when goods are returned from users. We will refund the payment for goods already paid within one day. In this case, when the "mall" delays the refund of goods, etc. to the user, the delayed interest calculated by multiplying the delayed interest rate determined and notified by the Fair Trade Commission for the delayed period is paid.

② In the case of refunding the above amount, the "Mall" stops the billing of the goods, etc., by the operator who provided the payment method without delay when the user pays for the goods by means of payment such as credit card or electronic money. Or ask to cancel.

③ In the case of subscription withdrawal, the user is responsible for the cost necessary for returning the goods received. "Mall" does not claim penalty or damages from the user for reasons such as withdrawal of subscription. However, if the contents of the goods are different from the contents of the display or advertisement or the contents of the contract are fulfilled differently and the subscription is withdrawn, the "mall" shall bear the expenses necessary for the return of the goods.

④ In case the user pays the shipping cost when receiving goods, etc., the "mall" clearly indicates who will bear the cost when withdrawing the subscription so that the user can easily understand.

 

Article 14 (Personal Information Protection)

① "Mall" collects the minimum information necessary to fulfill the purchase contract when collecting user information. The following items are required, and other items are optional.

1. Name

2. Address

3. Phone number

4. Desired ID (for members)

5. Password (for members)

6. E-mail address (or mobile phone number)

② "Mall" is an individual whose personal identification is possible When collecting information, we must obtain the consent of the user.

③ The provided personal information cannot be used for other purposes or provided to a third party without the consent of the user, and the mall is responsible for all the responsibilities. However, with the exception of the following cases.

1. In case of notifying the minimum user information (name, address, phone number) necessary for delivery to the delivery company during the delivery service

2. In case it is necessary for statistics, academic research, or market research, a specific individual cannot be identified

3. When it is necessary for the settlement of payments according to the transaction of goods, etc.

4. When it is necessary for identification to prevent theft 5. When there is an unavoidable reason required by laws or regulations

④ "Mall" In cases where user consent is required pursuant to paragraphs 2 and 3, the identity of the person in charge of personal information protection (affiliation, name and phone number, and other contact information), the purpose of collecting and using information, and provision of information to a third party Matters stipulated in Article 22 (2) of the Act on Promotion of Information and Communication Network Utilization, such as matters (recipient, purpose of provision, and content of the information to be provided) must be specified or notified in advance, and the user may withdraw this consent at any time.

⑤ Users may request to view and correct errors in their personal information possessed by the "Mall" at any time, and the "Mall" is obligated to take necessary measures without delay. If the user requests correction of the error, the "Mall" will not use the personal information until the error is corrected.

⑥ "Mall" limits the number of administrators to protect personal information, and takes full responsibility for damages to users due to the loss, theft, leakage, or alteration of the user's personal information, including credit cards and bank accounts. Loses.

⑦ "Mall" or a third party who has received personal information from it, destroys the personal information without delay when it achieves the purpose of collecting or receiving personal information.

 

Article 15 (Obligations of “Mall”)

① “Mall” does not conduct any acts prohibited by laws and regulations or against public order and morals, and does its best to provide goods and services consistently and reliably as stipulated by these Terms and Conditions. Should be.

② "Mall" must have a security system to protect users' personal information (including credit information) so that users can safely use Internet services.

③ "Mall" shall be liable to compensate users for damages caused by unreasonable display or advertisement prescribed in Article 3 of the 「Act on Fair Display and Advertisement」 for goods or services.

④ "Mall" does not send commercial e-mails for commercial purposes that users do not want.

 

Article 16 (User's Obligation)

The user should not conduct the following.

1. Registration of false information when applying or changing

2. Theft of other's information

3. Change of information posted on the "Mall"

4. Transmission or posting of information (computer programs, etc.) other than the information set by the "Mall"

5. Infringement of intellectual property rights such as copyrights of ”Mall” or other third parties

6. Acts that damage the reputation of ”Mall” or other third parties or interfere with business

7. Obscene or violent messages, images, voices, and other violations of public order and morals Act of disclosing or posting information to the mall

 

Article 17 (Relationship between the connected "mall" and the connected "mall")

① The upper "mall" and the lower "mall" are hyperlinked (eg, texts, pictures and moving images are included in the hyperlink). When connected, the former is called the connecting "mall" (website) and the latter is called the connected "mall" (website).

② If the connection "Mall" indicates that the connection "Mall" is not responsible for the guarantee for the transactions made with the user for the goods independently provided by the connected "Mall", in the case of the initial screen of the "Mall" or the pop-up screen at the time of connection We are not responsible for the guarantee for the transaction.

 

Article 18 (Restriction of copyright and use)

① Copyright and other intellectual property rights for the work created by the “Mall” belong to the “Mall”.

② The user shall copy, transmit, publish, distribute, broadcast, or use the information for which the intellectual property rights belong to the "mall" among the information obtained by using the "mall" for commercial purposes or third Do not let people use it. ③ "Mall" must notify the user when using the copyright belonging to the user according to the agreement.

 

Article 19 (Dispute Resolution)

① "Mall" installs and operates a damage compensation processing organization to reflect the legitimate opinions or complaints raised by users and to compensate for the damage.

② "Mall" handles complaints and opinions submitted by users first. However, if prompt processing is difficult, the user will be notified immediately of the reason and processing schedule.

③ In the case of a user's request for damage relief in connection with an e-commerce dispute between the "mall" and the user, it may be subject to mediation by the Fair Trade Commission or the dispute mediation agency requested by the Mayor/Do Governor.

Article 20 (Jurisdiction and governing law)

① Lawsuits concerning e-commerce disputes between the "mall" and users shall be based on the address of the user at the time of filing, and if there is no address, it shall be the exclusive jurisdiction of the district court having jurisdiction over the residence. However, if the address or residence of the user is not clear at the time of filing, or if a foreign resident is a foreign resident, it is filed with the competent court under the Civil Procedure Act.

② Korean law applies to e-commerce lawsuits filed between "mall" and users.


Supplementary provision

Article 1 (Effective Date)

These terms and conditions will apply from December 18, 2020.